Customer Advisor (Finnish speaking)
Apply for the role of Customer Advisor and become part of a great team and an amazing growth journey!
Northmill Bank is a pioneering financial institution at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal.
Grab this opportunity to be a part of us and our journey!
About the role
Our Customer Advisors are Northmill’s heroes. It’s thanks to our Customer Advisors that Northmill has the highest rating in the industry on Trustpilot (4.7), and it’s their insights that enable us to develop the most user-friendly services for our customers.
At Northmill's customer service, you will grow. Here, you’ll work alongside supportive and talented colleagues, develop your skills in customer service, and learn about financial services. As a Customer Advisor, your job is to help Northmill’s customers achieve a better personal financial situation. This is Northmill’s vision.
As a Customer Advisor, you assist our customers from Finland via phone, email, and chat. As a Customer Advisor, your priority is always the customer, ensuring they receive the highest level of service. This role is perfect for someone who excels at building relationships and is passionate about making a positive impact on people’s financial well-being.
Qualifications
- Native-level fluency in Finnish (written and spoken).
- A good command of English
- Strong system experience with the ability to quickly learn new software.
- It’s a bonus if you also speak Swedish or have prior experience in customer service or the financial sector.
Fun Facts:
- Work-life balance - hit the gym two minutes away or go for a jog in the city.
- Event - highly appreciated “Northchill” every month.
- Health - 5000 kr health care allowance
- Breakfast and fruits every day, as well as "holy fika” each Friday.
- Regular after work and celebrated successes at the office.
- Stockholm's most beautiful office space that the city has to offer, right in the city center with incredible views and our very own roof top terrace.
Apply today and be a part of Northmill!
- Department
- Customer Center
- Locations
- Stockholm
Colleagues
Stockholm
Meet our people ✨
At Northmill, you will get a bunch of friendly, driven and nerdy colleagues. Representing 30 different nationalities, the set of different skills and experiences our employees possess is the key to success across all areas of business.
About Northmill
Northmill is a tech company with a banking license aiming to improve financial life, offer merchants smart solutions and erase the borders between in-store and online.
Northmill creates a more personal and relevant experience for people and companies, helping more than 2,500 merchants and 600,000 end users.
Saved for users 31 MSEK
Trustpilot 4.6 of 5
Cloud 100 %
End users 600 000
Customer Advisor (Finnish speaking)
Apply for the role of Customer Advisor and become part of a great team and an amazing growth journey!
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